Contact FRB Care Plus today
Support shaped around you
We are here to listen, answer your questions, and provide clear guidance so you feel supported from the very first conversation.
Where we work
Australia Wide, based in NT
Frequently Asked Questions
What makes FRB Care Plus different from other providers?
At FRB Care Plus, we understand that choosing a disability support provider is a big decision. What makes us different is the way we combine experience with genuine care. With more than 2 decades working in community development, mental health, and disability services, our team knows how to respond to a wide range of needs. But it is not just about our skills, it is about how we listen. We take the time to get to know you, understand your background, and respect your culture and identity. This means the support you receive is not just practical, it also feels personal, safe, and meaningful.
How do I know which services are right for me?
It is normal to feel unsure about which disability support services you might need. That is why we start with a simple conversation. We will talk with you about your day-to-day routines, your goals, and what challenges you face. From there, we can suggest services that will make life easier, such as help at home, support with travel, or building new skills. Nothing is locked in – your plan can change over time as your needs or goals change. We are here to make sure your support feels right for you, now and in the future.
Do you only work with people in Darwin?
No, our support is not limited to Darwin. While we are proudly based in the Northern Territory, we provide disability support across Australia. We know that people living in remote and regional areas can find it hard to access the right services. That is why we make the effort to reach you, wherever you are. Whether you need regular personal care, help with household tasks, or support to join in your community, we can talk with you about the best way to make it work.
Can you support people with complex needs?
Yes, we can. Some participants require more specialised care, and our team is trained and experienced in providing this. We can assist with high intensity daily personal activities, nursing support, and complex health needs. We know that trust and safety are so important, especially when support involves sensitive or medical tasks. Our approach is to work gently, respectfully, and with full attention to your comfort and dignity. Families and carers can feel reassured knowing their loved one is supported by a team that understands complex care and treats every person as an individual.
How do you include culture in your support?
Culture plays a very important role in our work. Our Director has spent decades working alongside Indigenous communities and has completed a PhD in Indigenous Arts and Society. This means we understand the value of cultural expression, connection, and identity in everyday life. For participants, this could mean taking part in arts-based activities, joining cultural events, or simply feeling respected in how support is provided. We believe that when culture is included, support feels more meaningful and participants feel more connected to who they are.
How can I get started with FRB Care Plus?
Getting started does not have to be complicated. All it takes is reaching out to us. You can call, email, or use our contact form, and we will get back to you quickly. From there, we will arrange a time to listen to your story and talk through what you need. We can also help you understand your NDIS plan, explain how the funding works, and guide you through any paperwork. Our goal is to make the process clear and stress-free, so you can feel confident from the very beginning. With FRB Care Plus, you are never alone in the process — we walk with you every step of the way.
Let’s start with a conversation
Why people choose FRB Care Plus
Reaching out for support can sometimes feel overwhelming, but it does not have to be. When you contact FRB Care Plus, you will be welcomed by a team that takes the time to understand your story and your goals. We will explain your options in plain language, guide you through the next steps, and make sure you feel comfortable at every stage. Whether you are a participant (supported by a support coordinator, plan manager or public guardian), a carer, or a family member, our focus is on making the process simple, reassuring, and tailored to what matters most to you. Contact FRB Care Plus today to begin your journey with a provider who truly cares.
Learn about the NDIS
See what support could look like
The NDIS is designed to help people living with disabilities achieve their goals, but it can sometimes feel confusing to navigate alone. That is where we come in. By contacting FRB Care Plus, we can help you understand how the NDIS works, what you may be eligible for, and how to make the most of your plan. We are here to answer your questions and walk you through the process so you feel informed and confident. Get in touch with FRB Care Plus today to learn more and take the first step towards personalised support that respects your needs and aspirations.
